What types of products do you offer?

Brizz specializes in a diverse range of high-quality fitness and wellness products. Our offerings include versatile cycling workout equipment and therapeutic wooden massage tools, designed to enhance your home workout experience and promote relaxation.

How can your products enhance my fitness routine?

Our products are designed to cater to both fitness enthusiasts and individuals seeking effective pain relief. By integrating our durable and user-friendly accessories into your routine, you can achieve your health goals with greater ease and comfort. Studies indicate that consistent use of quality fitness equipment can improve workout efficiency by up to 30%.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details, please refer to our return policy section.

Do you offer free shipping?

Yes, we offer free shipping on orders above $200. This allows customers to save on shipping costs while purchasing high-quality fitness and wellness products.

What should I do if my item is damaged or defective?

Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or if you received the wrong item, contact us as soon as possible. We will evaluate the issue and take appropriate action to resolve it.

Can I exchange an item?

The fastest way to ensure you receive the desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item. This process ensures that you can quickly obtain what you need.

Are there any items that cannot be returned?

Yes, certain types of items cannot be returned, including perishable goods, custom products, and personal care goods. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact us for clarification.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.